Refund policy

Refund Policy

At Disaster Dad, your safety is our top priority. Because our emergency kits contain health and hygiene items, as well as sealed and ready-to-use safety gear, all sales are final and non-returnable.

This policy helps us ensure that:

• Every customer receives a brand-new, unused kit

• Safety items like first-aid supplies, ponchos, and water purification tools remain sterile and uncompromised

• We maintain the highest standards of emergency preparedness for all families we serve

We encourage you to review the full product description before ordering, and reach out to our team with any questions before purchase. If you receive an item that is damaged in transit or defective, please contact us within 7 days of delivery, and we’ll work quickly to make it right.